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Quicklinks Security
www.lordswines.co.uk is a secure shopping website, conforming to the highest industry practices and committed to continuous improvement in respect of payment security processes. All payment information is sent and received using the latest in secure e-commerce software. Payments are processed through Worldpay, a world leader in payment processing which continues to lead the way in setting the industry benchmarks for online payment security.
(Back to the top) Verified by Visa
This payment security option protects Visa cardholders when they shop online by requiring the card holder to submit a secret password. However, you can use your Visa card without activating this option if you wish. (Back to the top) Mastercard SecureCode
If you have not signed up to this option or if your card issuer does not offer SecureCode yet, you can still use your Mastercard to complete an online purchase on our website. Mastercard SecureCode enhances your card with an extra level of protection in the form of a secret code that has to be submitted at the poinf of purchase online. Once you have created your own code you will automatically be prompted to submit it each time your card is used to make an online purchase. (Back to the top) Privacy
Lords Wines is fully committed to the Data Protection Act 1998 which protects consumers' rights in respect of privacy. When you make a purchase from www.lordswines.co.uk we collect some personal information from you to enable us to process and deliver your order. By placing an order on this site, you consent to Lords Wines recording, maintaining and using personal data. Information you provide may be used by Lords Wines to send you offers based on preferences evident in your buying history. However, you have the option to opt out of these at any time, either by completing the relevant opt out online or by calling Customer Services on 01606 831313. All personal details are strictly confidential and are not shared with any other party. You have a right to access all information we hold about you so if you wish to see this please email info@lordswines.co.uk. (Back to the top) Intellectual Property Rights
All copyright, database rights, trademarks and any other intellectual property rights on this website, such as text, graphics, banners and logos, are the sole property of Lords Wines. Any use (including copying, reproduction and transmission) or display of this website without the express written permission of one of our directors for purposes other than the viewing of this information or for ordering purposes is strictly prohibited. However, permission is granted to copy electronically and to print in hard copy portions of this website provided that this is done for the sole purpose of placing an order with Lords Wines. (Back to the top) Your status / age restrictions
By placing an order on this website you warrant that you are legally capable of binding contracts and that you are at least 18 years of age. It is against the law to sell or supply alcohol to anyone under the age of 18 and if our couriers are in any doubt about the age of the recipient they will request some form of ID. In the event that they are not satisfied they are not permitted to leave the products with the recipient. (Back to the top) Cancellation and Complaints
Should the purchaser, for any reason, request to cancel an order prior to despatch, the purchaser agrees to refund any loss incurred by Lords Wines. In the event that the purchaser should cancel the order subsequent to despatch of the goods the purchaser agrees to refund any loss incurred by Lords Wines. In the event of non-delivery within the UK due to an incorrect address or recipient information having been supplied by the purchaser, or if the recipient refuses to accept the parcel, Lords Wines will charge the full current amount for the re-direction of the consignment. (Back to the top) Liability
Our liability for the products is limited to the guarantee of our suppliers. (Back to the top) Consequential Loss
Consequential Loss is limited to the purchase price of the wine or gifts. (Back to the top) Reservation of Title
All goods remain the property of Lords Wines until paid for in full. (Back to the top) Substitutions
In the unlikely event of unavailability, Lords Wines reserves the right to substitute any products with products of an equal or greater value. (Back to the top) Disclaimer
Lords Wines takes no responsibility whatsoever for any links to the internet or third party websites through our site. Once you activate these links you will leave our website and we cannot be responsible for the content of any other website on the internet you visit.
Lords Wines expressly forbids any persons or companies from providing hypertext or other links to www.lordswines.co.uk without our prior written consent. For a full copy of our terms and conditions please email info@lordswines.co.uk (Back to the top)
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